![]() MobileMonkeyīotmock allows you to use a drag-and-drop editor to develop conversation flows, share or test them and receive feedback all in one place. Now that we know what essentially needs to be there in a messenger chatbot, let’s get to the gist of this article which is the list of the Best Facebook Messenger Chatbot Tools. With the AI features of chatbots, your conversations with your customers will be straightforward and satisfactory as the bot will also predict what a customer might need next based on old conversations, and provide solutions where necessary.Īdditionally, AI built into it will enable it to respond in multiple languages when the need arises. With Facebook messenger’s API, you are sure of your customers’ inquiries being replied to at the right time through texts, images, videos, etc. The feature will keep the conversations intact while giving your customers great satisfaction. Sophisticated APIĪ good chatbot API will help your business by making sure that your customers have the free will to scroll around and find what they’re searching for. Integrating this seamless transfer feature into your chatbot should help the bot to handle the majority of your customer inquiries and questions without human help, but it should also be easy for human agents to come in and take over when complex issues come up. Your Facebook messenger bot should be able to make your customer experience stress-free and easy. You can do this using the sentiment analysis feature. Since chatbots are primarily the bridge through which your customers get across to your business, make sure to build a relationship between your customers and the chatbots for ease of business. Here are some AI Facebook messenger bot features that are mandatory so you can connect with your audience: ConversationalĬustomize the chatbot in such a way to make sure it engages in conversations naturally and actively. Asking for irrelevant permissions might lead to your app being rejected. To get your app reviewed easily by Facebook, it’s vital that you only ask for the permissions your app truly needs. When users log into your app, they will also be asked to grant the permissions that your app requested, but it’s left for them to either accept or deny the requests. You must submit your app to Facebook for review for them to confirm that the app uses the data it gets from them for the intended purpose, and also safeguards its user’s privacy. To achieve this, you have to choose the permissions that your app will need to function as planned.
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